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SHIPPING POLICY

At YAHWEH DEPT. customer satisfaction is important to us. If you’re not completely happy with your purchase, we offer a straightforward return process within 14 days of receiving your order.

Eligibility for Returns

To qualify for a return:

  • Items must be returned within 14 days of the delivery date.

  • Items must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.

  • Proof of purchase (order confirmation or receipt) is required.

Unfortunately, we cannot accept returns on:

  • Final sale or clearance items

  • Gift cards

  • Personalized or custom-made items

  • Items marked as non-returnable at checkout

How to Initiate a Return

  1. Contact us by reaching out to [email protected] or +1 (843) 344-2912 within 14 days of receiving your order.

  2. Include your order number, item(s) you wish to return, and the reason for return.

  3. Once approved, we will provide you with return instructions and a shipping address.

Return Shipping

  • Customers are responsible for the cost of return shipping unless the item arrived damaged or there was a fulfillment error.

  • We recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in return transit.

Refunds

  • Once your return is received and inspected, we will notify you of the status.

  • Approved refunds will be processed to your original payment method within 14 business days.

  • Shipping costs are non-refundable, unless the return is due to our error.

Exchanges

We do not offer direct exchanges. If you'd like to exchange an item, please return it for a refund and place a new order.

Need Help?

If you have any questions or concerns about your return, please reach out to our support team: